Most often, such features are parental controls or some "Safe DNS" function.
Some network providers might have enabled network security features on your network.
Remove parental/security controls on your router.Then reboot your device and see if the connection gets any better. If you have any of those, try disabling them. This applies to other VPNs, firewalls, file-sharing apps, and especially, anti-virus software. This can sometimes interfere with your Surfshark (or any other VPN) connection. Some apps might have taken over network controls on your device. Temporarily disable potentially interfering apps.To see if you have it on your network, proceed to this tutorial. Surfshark does not support IPv6 at the moment, so if you have it on your network, connectivity issues may arise. IPv6 is a networking system that some internet networks might have. Try to test at least several different servers and see if the issue persists. To change the location, open the Locations page on your Surfshark app, where you will find the full list of our servers. If that does not help, try the OpenVPN(TCP) protocol.įor various reasons, like server load or technical issues on the server, one location might provide a more stable connection than others. Optional: Set up SSH key based authentication to the server so you do not. This is where you will find an option to change the default protocol.Ĭhange the protocol from Automatic to OpenVPN(UDP). Optional: If your Linux or macOS SSH host will be accessed by multiple users. To do that, launch the Surfshark app, go to Settings -> Advanced, then open the Protocol tab. Change the default protocol used on the Surfshark app.If you notice the connection being unstable on your device when connected to a VPN, here is what you should try first:
Macos server will not diconnect how to#
In this tutorial, you will learn what might cause connectivity issues on your Mac and how to fix them.
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